Player Protection

Responsible Gaming at 7555et

At 7555et, we believe that gaming should always be fun, safe, and in control. Our responsible gaming programme gives every player in Bangladesh the tools, resources, and support they need to keep their experience enjoyable — and to seek help if things ever go too far.

18+ Players Only Self-Exclusion Available 24/7 Support Deposit Limits

Our Commitment to Safe Play

7555et is Bangladesh's leading online casino and sports betting platform, and we take the wellbeing of our players as seriously as we take the quality of our games. Responsible gaming is not an afterthought for us — it is woven into the foundation of how we build and operate this platform.

We believe that the vast majority of players who visit 7555et enjoy betting and casino games as a form of entertainment, the same way someone might enjoy watching a cricket match or attending a concert. For most people, gambling remains recreational and well within their personal means. However, we also recognise that for a small number of individuals, gambling can become problematic, and those players deserve our full support.

Our responsible gaming programme is designed to empower you with practical tools to manage your activity, to provide clear information about the risks of gambling, and to make it straightforward to access professional help if you ever feel that your gaming has moved beyond entertainment into something that is causing you distress, financial hardship, or harm to your relationships.

Player Wellbeing First
Every feature of the 7555et platform is reviewed through a player safety lens. We will always prioritise your long-term wellbeing over short-term revenue.
Practical Tools Available
Deposit limits, session time-outs, cooling-off periods, and full self-exclusion are all available directly through your account or via our 24/7 support team.
Trained Support Staff
Our support team is trained to handle responsible gaming conversations with empathy and discretion. You can reach them 24 hours a day, 7 days a week.
No Predatory Marketing
7555et will not send promotional offers to players who have activated responsible gaming tools, cooling-off periods, or self-exclusion. Marketing stops the moment you ask it to.
Activity Monitoring
Our systems monitor betting patterns for signs of problematic behaviour. If we spot concerning activity, we may proactively reach out to check on your wellbeing.
Full Transparency
Your complete betting and deposit history is always accessible in your account dashboard. We believe that full visibility over your own activity is the first step toward staying in control.

18+ Age Restriction

7555et operates exclusively for adults. You must be at least 18 years of age to register an account, make a deposit, place a bet, or play any game on this platform. This is a strict, non-negotiable policy and it applies to every player regardless of their location within Bangladesh.

18+

Adults Only — No Exceptions

Gambling is strictly for players aged 18 and above. Creating an account on 7555et while under the age of 18 is a violation of our Terms & Conditions and may result in immediate account closure and forfeiture of any balance. We verify player age during the KYC (Know Your Customer) process and may request additional documentation at any time.

Age Verification Process

When you register an account with 7555et, you confirm that you are 18 years of age or older. We conduct identity and age verification as part of our standard KYC process, which may include requesting a copy of your National Identity Card (NID), passport, or other government-issued identification. Withdrawals will not be processed until age verification is complete.

Protecting Minors

If you share your device with younger family members, we strongly recommend that you keep your 7555et login credentials private and log out of your account after each session. You may also wish to use parental control software on shared devices to prevent minors from accessing gambling websites. Never share your username, password, or payment details with anyone, including family members under the age of 18.

If you suspect that a minor has accessed your 7555et account or any other gambling account, please contact our support team immediately at [email protected] and we will act swiftly to investigate and secure the account.

Player Protection Tools

7555et provides a suite of practical, easy-to-use tools that give you direct control over how you engage with the platform. These tools are available at all times — you do not need to explain yourself or justify your choices to use them. Simply contact our support team or access the relevant section of your account settings.

Deposit Limits

You can set a maximum deposit limit on a daily, weekly, or monthly basis. Once your chosen limit is reached, no further deposits will be accepted until the period resets. Deposit limits take effect immediately when set. If you wish to lower your deposit limit, the change is applied straight away. If you wish to raise a previously set deposit limit, a 7-day cooling-off period applies before the increase takes effect — this delay is intentional and designed to protect you from impulsive decisions.

  • Daily deposit limit — resets at midnight Bangladesh Standard Time (BST, UTC+6)
  • Weekly deposit limit — resets at midnight BST every Monday
  • Monthly deposit limit — resets on the first day of each calendar month
  • Limits denominated in Bangladeshi Taka (৳) — minimum settable limit is ৳500

Session Time Limits

You can set a maximum session duration, after which you will be automatically logged out of your account. This tool is particularly useful if you find that time passes quickly when you are playing and you want a natural, automatic stopping point built into your session. You can choose session limits ranging from 30 minutes to 8 hours. Once your session expires, you will need to log back in — at which point you will see a summary of how long you played and how much you wagered during the session.

Reality Check Reminders

Enable reality check notifications to receive an on-screen reminder at a regular interval of your choice (every 30, 60, or 90 minutes) while you are active on the platform. The reminder will display your session duration and total net wagering for the session, giving you a factual snapshot of your activity and a moment to decide whether to continue or take a break.

Cooling-Off Period

A cooling-off period temporarily suspends your ability to make deposits and place bets for a defined period of time — 24 hours, 3 days, 7 days, or 30 days. Unlike self-exclusion, a cooling-off period does not close your account permanently. It simply creates a pause during which you cannot gamble, allowing time for reflection. Cooling-off takes effect immediately and cannot be reversed before it expires.

All of the above tools are available free of charge to every registered 7555et player. To activate any tool, contact our support team via live chat (available 24/7), WhatsApp (08:00–24:00 BST), or email at [email protected].

Self-Exclusion Programme

Self-exclusion is our most powerful responsible gaming tool. When you self-exclude, your 7555et account is permanently closed for a minimum period of your choosing, and you will be blocked from creating a new account during that period. Self-exclusion is the right choice if you feel that gambling is having a genuinely harmful impact on your life and you need a firm, external barrier to help you stop.

How to Self-Exclude

To request self-exclusion, contact our support team via live chat or email at [email protected] with the subject line "Self-Exclusion Request". Our team will process your request within one (1) business hour. Self-exclusion takes effect as soon as it is confirmed, and your account will be closed, your login credentials deactivated, and any pending promotional communications cancelled immediately.

Self-Exclusion Duration Options

  • 6 months — Minimum self-exclusion period
  • 1 year — Recommended for players who need a sustained break
  • 3 years — For players who feel they need a longer-term commitment
  • 5 years — Extended exclusion for serious concerns
  • Permanent / Indefinite — For players who wish to exclude themselves from 7555et forever with no expiry date

After Self-Exclusion Ends

When a fixed-term self-exclusion period expires, your account will not be automatically reactivated. Reactivation requires a deliberate, conscious request from you submitted to our support team — we will not contact you about reactivation. Before processing any reactivation request, our team will speak with you directly to confirm your wellbeing and ensure that returning to the platform is the right choice for you at that time. A mandatory 7-day reflection period applies between requesting reactivation and it being processed.

If you are in a period of self-exclusion and you attempt to open a new account, please contact our support team so that we can close it and reinstate your exclusion. We are here to help you honour the commitment you made to yourself — not to circumvent it.

Recognising Problem Gambling

Problem gambling can affect anyone, regardless of income, education, or background. It does not always look dramatic — in many cases it begins as a gradual shift in behaviour that is easy to overlook or rationalise. The earlier the signs are recognised, the easier it is to take action and reverse the pattern before it causes serious harm.

The following signs may indicate that gambling has moved from entertainment into something more concerning. If any of these resonate with your own experience, we encourage you to use the self-assessment in the next section and to reach out to our support team or a professional counselling service.

Financial Warning Signs Gambling with money set aside for rent, bills, or essentials. Borrowing money to gamble or to cover gambling losses. Hiding financial statements or transactions from a partner or family member. Feeling that you must win back what you have lost before you can stop.
Emotional Warning Signs Feeling anxious, irritable, or restless when you are not gambling. Using gambling to escape stress, depression, loneliness, or other negative feelings. Feeling guilty or ashamed about your gambling but continuing anyway. Repeated failed attempts to cut back or stop.
Behavioural Warning Signs Spending more time gambling than intended. Neglecting work, studies, family responsibilities, or social relationships because of gambling. Lying to people close to you about how much time or money you spend on gambling. Continuing to gamble even after significant losses.
Escalation Warning Signs Needing to bet larger and larger amounts to get the same feeling of excitement. Returning to gamble again shortly after a losing session in an attempt to recover. Feeling that gambling is the only activity that makes you feel alive or engaged.

Recognising one or more of these signs in yourself does not mean you have a gambling disorder — but it is a signal worth taking seriously. Problem gambling exists on a spectrum, and getting support early always leads to better outcomes than waiting until the problem becomes severe.

Self-Assessment Questions

The following questions are adapted from widely used responsible gaming assessment frameworks. Answer honestly — this is for your benefit only. If you answer "yes" to three or more of these questions, we strongly encourage you to use one of 7555et's player protection tools and to consider speaking with a professional support organisation.

1 Have you ever gambled with money that was intended for rent, food, utilities, or other essential expenses?

Think about the past 12 months, not just recent sessions.

2 Have you ever tried to win back money you had already lost by continuing to play or placing larger bets?

This is sometimes called "chasing losses" and is one of the most common early warning signs.

3 Have you ever lied to a family member, partner, or friend about how much time or money you spend gambling?

Secrecy around gambling activity is a significant indicator that it may be causing problems.

4 Have you ever felt restless, irritable, or anxious when you were unable to gamble or when you tried to reduce your gambling?

These are signs that gambling may have moved from entertainment into a dependency pattern.

5 Have you ever borrowed money — from a person or a financial service — specifically to fund gambling or to pay off gambling debts?

Includes borrowing from bKash contacts, friends, family, bank loans, or mobile credit services.

6 Have you ever neglected important responsibilities — at work, at home, or in your studies — because of the time or money you spend gambling?

This includes missing deadlines, avoiding social commitments, or neglecting family obligations.

7 Do you find yourself thinking about gambling frequently, even when you are not playing — planning your next session, reliving past wins, or calculating potential winnings?

Persistent preoccupation with gambling outside of actual play sessions is a key diagnostic indicator.

8 Have you ever gambled as a way of escaping personal problems, stress, anxiety, depression, or boredom?

Using gambling as an emotional coping mechanism significantly increases the risk of dependency developing.
If you answered "yes" to three or more of the above questions, please consider activating one of 7555et's player protection tools (see the Player Protection Tools section above) and reaching out for professional support. You can contact our team at [email protected] at any time — all responsible gaming conversations are handled with complete discretion.

Getting Help & Support

Asking for help is a sign of strength, not weakness. If you feel that your gambling is becoming a problem — or if someone close to you has raised concerns — there are practical steps you can take right now. 7555et's support team is available around the clock and is trained to handle these conversations with care and without judgement.

Contact 7555et's Responsible Gaming Team

Our dedicated support team can activate any player protection tool on your behalf, answer questions about responsible gaming, and help you find the right level of support for your situation. All responsible gaming communications are treated with complete confidentiality.

Email Support [email protected] — use the subject line "Responsible Gaming"
Live Chat Available 24 hours a day, 7 days a week via the support widget
WhatsApp Support Available 08:00–24:00 Bangladesh Standard Time (BST, UTC+6)

Steps You Can Take Right Now

  1. Set a deposit limit that reflects what you can genuinely afford to lose each week without financial stress.
  2. Enable reality check reminders so you are always aware of how long you have been playing and how much you have wagered.
  3. If you feel the urge to gamble more than usual, activate a 24-hour cooling-off period to create space between the impulse and the action.
  4. If you are in financial difficulty as a result of gambling, speak to your bank, bKash, or Nagad about limiting transfer amounts to gambling sites.
  5. Talk to someone you trust. Discussing the issue openly with a family member or close friend is one of the most effective early interventions.
  6. If you believe your gambling is beyond your personal control, request a self-exclusion from 7555et immediately — do not delay.
You are not alone. Problem gambling affects people from every background and is recognised as a treatable condition. Taking action — even a small step like setting a deposit limit or having a conversation with our support team — is always the right move. We will support you every step of the way.

Advice for Parents & Guardians

If you have children or younger family members in your household, it is important to take steps to ensure that they cannot access your 7555et account or any other gambling platform. Online gambling websites are strictly for adults aged 18 and above, and 7555et is committed to preventing underage access at every level of the platform.

Practical Steps to Protect Minors

  • Always log out of your 7555et account when you have finished playing, especially on shared devices such as family smartphones or tablets.
  • Never save your 7555et username or password in a browser on a device that children can access.
  • Consider using a separate device for your 7555et account that is kept private and out of reach of minors.
  • Enable parental control software on shared home devices. Most Android and iOS devices include built-in parental controls that can restrict access to websites by category.
  • Talk openly with older children and teenagers about the risks of gambling and why it is an adult activity. Early, honest conversations are one of the most effective protective measures.
  • If you notice a child showing unusual interest in gambling, games of chance, or betting apps, address it calmly and directly — and consider speaking with a family counsellor.

Reporting Underage Access

If you believe a minor has accessed or attempted to access a 7555et account — whether your own or a new account they may have created — please report it to our team immediately at [email protected]. We will investigate promptly, close any account found to belong to an underage user, and return any deposited funds as appropriate. Protecting children from gambling harm is a shared responsibility, and we take all such reports with the utmost seriousness.

7555et does not knowingly accept registrations from individuals under the age of 18. Any account found to be held by a minor will be immediately closed, all funds will be returned to the original payment source, and the incident will be logged in line with our compliance obligations.

Play Responsibly

Enjoy 7555et — Always in Control

Responsible gaming and great entertainment go hand in hand. Explore our cricket markets, casino tables, and slot games — and remember, the tools to stay in control are always available to you.

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